Order & Return Policy
Because your satisfaction is our promise — from checkout to care.
1. Placing an Order
Orders can be placed through our official website at any time. After placing your order, you will receive an email confirmation with details of your purchase and estimated delivery.
2. Payment Methods
We accept all major credit/debit cards, UPI, and net banking. Payments are processed securely through our payment gateway, ensuring your information remains safe.
3. Shipping & Delivery
Orders are typically shipped within 2–4 business days. Delivery times may vary by location. You’ll receive tracking information once your order has been dispatched.
4. Cancellation Policy
Orders can be canceled within 2 hours of placement by contacting our customer care team. Once dispatched, cancellation is not possible.
5. Return Policy
We offer a **7-day return window** on all unopened and unused products. If you receive a damaged or incorrect item, please contact us immediately with supporting photos.
6. Refund Process
Once your return is received and inspected, your refund will be processed within 7 working days via the original payment method.
7. Contact Support
For order or return-related queries, contact our customer care team at customercare@mehtacosmetics.com.